Introduction to Device Detail

Created by Winnie Ho, Modified on Thu, 9 Jan at 4:02 AM by Winnie Ho

To access the Device Details Page, navigate to "Device Management > Merchant & Device", and click on the specific device's serial number.


Device Detail page provides comprehensive information about individual devices, organized into three key sections:



1.Information Section

The Information section is updated daily (except for Kiosk Mode and Orientation Fields) . This section displays the device's basic information, including its serial number, affiliated company, location, time zone, status, version, tags, MAC address, device name, description, and profile.

  • Note that the Kiosk Mode and Orientation fields will synchronize with the device's current status, which are real-time data.


By clicking "More", you can check advanced details, including system, hardware, software, network, and component information.



2.Real-Time Section

This section displays real-time data, updated every minute, showing the working status of hardware units.


The key components include:

a. Device Performance and Status Overview

  1. Connection: Indicates whether the device is online or offline (e.g., "Online").
  2. CPU Load: Displays the current percentage of CPU usage (e.g., 23.8%).
  3. CPU Temperature: Shows the temperatures of various CPU components in real-time.
  4. RAM Load: Indicates the percentage of memory currently in use (e.g., 19.27%).
  5. Cable Network: Displays the network connection details (e.g., AS3462 Data Communication).
  6. Operation Time: Tracks how long the device has been operating, shown in days, hours, and minutes (e.g., 00:01:08).
  7. Storage: Displays the total and used storage on the device (e.g., 9.15 GB used out of 64 GB).

b. Screenshot

  • Allows users to capture a screenshot of the device’s display in real time.
  • Displays the Upload Datetime for the most recent screenshot.
  • Clicking the "Screenshot" button initiates the capture process.

c. Task History

  • Provides a log of recent tasks performed on the device.
  • Columns include:
    • Task Name: The name of the executed task (e.g., "VNC," "Detect Running Applications").
    • User: The user who initiated the task (e.g., Nubis_staff_2).
    • Date: The date and time the task was executed.
    • Status: The completion status of the task (e.g., "Completed").

3.Command Section (Single Command Bar)

This section allows users to send individual commands to the device.

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